Credit Messages
The Credit Messages allows the user to type in a message to remind you of why you have to call the customer. You can refer to this screen when calling back the customer. This menu will populate the Credit Messages List.
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Customer: The user must type in customer number or press F1 to perform a search to find the customer.
Contact: The user must type in a contact to be able to see who to call back.
Call Back Date: This is the date that the user need to call the customer back.
The user must press the Add button to add a message. Type in the message and press Enter. The system will bring you to a second line to type a second message and so on and so forth.
Once you typed in the messages, you can press Alt-F4 to exit this menu.