Cash Register Function Keys

Search (F1): This option key will open a separate search window and is accessible from the Customer and Product SKU fields. 

Paid Out (Ctrl+F1): This option allows you to take out money from the till. The user must press Ctrl-F1 when cursor is at customer number.

Invoices Waiting (Alt+F1): This option allows the user to recall an invoice that was put on hold.  The user must press Alt-F1 when the cursor is at customer number.

End (F2): This option key finish your sale once all products are entered and will bring the user to the next steps.

Payment (Ctrl+F2): This option allows the user to enter a payment on account.  When cursor is at customer number, the user must type in customer number and press Ctrl-F2 to start a payment.

Modify (F3): This option key is used to modify all applicable line item detail including quantity, price and discount %.  The user must select the line to modify and press F3.  To select a line move your cursor on the line and press enter, a selected line will be highlighted in yellow.

Modify Header (Ctrl+F3): This option allows the user to change the header such as the authorized buyer, the authorized PO number as well as the reference.

Modify Customer Info (Alt+F3): This option key is used to modify basic information for a cash customer only an not a charge customer.  The changeable fields are Name, phone number, address, the type, the region, the price level, the account type as well as the payment terms. This option is only accessible if you have the security to make modifications in the customer maintenance.  

The customer number must be displayed on the screen. Once the customer appears in the header, the user must press Alt-F3 to be able to change the customer's information. This option also works when you are in the detail of the invoice.

Back (F4): This option key will navigate a user back the to previous field.  This key however cannot be used to go back to a previous line item; the Modify (F3) key will need to be used for this.

Deposit (Ctrl+F4): This option allows the user to take a deposit on a Special Order.  The user must press Ctrl-F4 when cursor is at the customer number.  This will allow the user to search for a special order by order or by customer.  Once the order recalled, follow instructions on screen to proceed with deposit.

Deposit Safe (Alt+F11): This option allows you to take out some cash from your till during the day and this will print an invoice to keep in your till for balancing at the end of the day.  At customer number, the user must press Alt-F11 and enter the amount and press enter.

Add (F5): This option allows the user to enter another line when the cursor is not positioned on the product number field. Or the user can double click on line where to enter the next line.

Lay Away (Ctrl+F5): This option allows to recall a lay away order and finish the invoice.  When the cursor is sitting at the customer number, the user must press Ctrl-F5 to start this process. The user will be able to look search by Customer/ Invoice, Customer/Code, Code/ Customer or Customer/Date.

Insert (F6): This option allows the user to insert an item before a posted line item. The user must positioned the cursor on the line and when pressing F6, the system will add a line above where the cursor was positioned.

Clerk Inquiry (Ctrl+F6): This option allows the user to see prices, locations, qty by warehouse, qty promised by warehouse, on order by warehouse, cross-index, qty history as well as memos under the product tab.  this function allows the user to see general information about the customer, prices, ageing, product invoices as well as general invoices under the customer tab.  When the cursor is sitting at product number in the detail, the user must press Ctrl-F6 to start the inquiry process.  When a product is entered and the user goes to product invoices under the customer tab, this will display the invoices with this product only. If no products are entered, it will display all invoices for this customer.

Delete Line (F7): This option key can be used to delete highlighted items from the POS Invoice.  To highlight a line(s) simply click on the desired line(s) and press Enter.

Order/Delivery Import (Ctrl+F7): This option allows the user to recall an order or a delivery slip into the Point of Sale so you can process the payment on this order.  

The user must press Ctrl-F7 at customer number and the following screen will pop-up:

If you are trying to import an order, please make sure that the cursor is beside Order number and the following options are available. 1- Enter the order number and press enter. 2- press F1 and the system will display the open orders in a screen and the user must select the order by double clicking on the line. 3- Scan the bar code from the order slip that your customer received when they entered the order.

If you are trying to import an delivery number, please make sure that the cursor is beside Deliver number and the following options are available. 1- Enter the delivery number and press enter. 2- press F1 and the system will display the open delivery orders in a screen and the user must select the delivery by double clicking on the line. 3- Scan the bar code from the delivery slip that your customer received when they entered the order.

Revised the actual sale and proceed with the sale as usual.

Reverse Invoice (Atl+F7):  This option allows the user to reverse an entire completed invoice without having to retype all of the details with a negative quantity.   When the cursor is sitting at the customer number, the user presses ATL+F7 and the following screen will pop-up:

The user must type in the invoice number and press enter.  The detail of the invoice will be automatically displayed with the quantity in negative.

Press F2 and choose the method of payment (same as original invoice)

Delete All (F8): this option allows the user to delete the entire invoice that you are entering and not completed. If need be, the user must select a cancellation message.

Display Eco Fees (Ctrl+F8): This option allows the user to see the Eco Fees on the items if applicable.  If product has Eco Fees, the system will display the Eco Fees in the POS screen. This is only to display the Eco Fees on the screen.  You do not have to press CTL-F8 for the system to charge the Eco Fees since this is done automatically. Please refer to the Eco Fee Maintenance on how to set-up you Eco Fees.

Message (F9): This option can be used to attach a message to a specific item on the invoice. Once the user is done entering an item with quantities and price.  The user can press F9 to attach a message to the item previously entered on previous line.  This message will be printed on the invoice copy.  If the user deletes the items, these messages will delete automatically.

Global Message (Ctrl+F9): This option key allows the user to enter a global message for the invoice.  This message will be printed on the invoice. Although this global is used more in order entry for entering quotes and need to separate the material.  I.E. quoting for a house and your need to separate the material by floors.  You would use message for "FLOOR 1", "FLOOR 2" etc.

G/L (F10): This option will allow a user to charge extra fees to a customer which is not an item.  The use can press F10 and select a GL short code from a list that is displayed by the system or the user can type in the GL short codes and press F10 if you know them by heart. The amount entered here will be posted directly to the G/L without any effect to inventory value.

Display Invoice (Ctrl+F10):   This option allows you to recall an existing invoice that was completed.  At customer number, the user must type in the invoice number and press CTRL+F10 and the system will display the invoice on screen. Once the invoice is displayed on screen, the user can press Ctrl+F5 or press on File - Print to reprint the invoice.

The following selection must by done to reprint and invoice:

1- User must select which document to print: If cash coupon, must press 2 for Cash Coupon and press enter. If invoice, must choose 3 for Stock Tab and press enter. Stock tab is forms printed on a laser printer.

2- User must select the appropriate printer for the document chosen previously:

This will reprint the invoice.

Reprint Last Invoice (Alt+F10):  This option allows the user to reprint the last invoice.  The cursor must be under the customer number to launch this application.

Product / Description (F11):  This option allows to toggle back and forth from the product number and the description of the product when cursor is positioned at product number.

Change Customer (CTRL+F11): This option allows the user to change the customer number of the current sales (i.e.  started with a cash customer and the user wants to change the cash account to a charge account.  The cursor must be at Method of Payment for the user to press CTRL-F11 to launch this application.

The following screen will pop up:

The user can enter a new customer number by typing the account number or the phone number.  The F1 key search function is also available to be able to call up the account. Once the user changed the account number, the system will recalculate the prices based on the new account and will apply special prices etc. if applicable. If you type in a phone number that doesn't exist in your maintenance, the system will allow you to create a new cash account at this time as well.

With Gift Coupon (Alt+F9): This option allows you to print a gift coupon for returns.  At the method of payment before you select an actual method of method, the user can press ALT-F9 and you will see the following message on the screen under the different methods of payment.

The user must select the method of payment and finish the sale as usual and the gift coupon will print automatically since this option has been activated. The gift coupons will show you the product number, the description and the quantity purchased.  This way if the customer comes to exchange it, you have the proof that this item was purchased from your company.

Coupons (F12):  This option allows you to apply any eligible coupons to the products on the invoice.  Once you typed in all the products that the customer wants to purchased and your cursor is still in the detail portion of the invoice, the user can press F12 and type in the coupon ID. The user must select the coupon by double clicking on the line.

Coupon Screen:

Note: If you press F4 at the method of payment, you will have to reenter the coupons since the system doesn't know if you changed any quantities that would changed the eligibility of the coupon.

Global Discount (Ctrl+F12): This option allows the user to enter a global discount which means that it will be applicable for all products on the invoice.  The user must press Ctrl-F12 when line in detail is highlighted in purple to be able to enter a discount. Once the global discount is entered, the system will bring you directly to the method of payment.  Please note that when you are at the method of payment and you decide to press F4 to go back to the detail, the global price change is lost and must be re-entered.

Open Drawer (ALT+F12):  This option allows the user to open the cash drawer.  The user must press Alt-F12 when cursor is sitting under customer number.  The terminal has to be identified as a till as well for this to work.

Gift Registry (Alt+F5): This option allows the user to sell products from a gift registry which is a list and the user can see and select what products this customer wishes to receives for a special occasion such as weddings.

The user must have the customer number on the screen and must be in the detail of the invoice before pressing ALT+F5 to be able to see the registry list on screen. The system will ask if you like to search for specific types.  If yes, the system will ask if you want to display the opened or cancelled gift registry list. The user must select the list from a window and all the details from this list will be displayed.  The user must highlight the line that this customer wants to purchase and press F9 and enter the quantity and press enter. Once the quantity entered and satisfied with the products to purchase, press F4 and this will bring this products or products to the detail of the invoice.  Proceed sales as usual.

This gift registry List must be set-up in the Gift Registry Maintenance before it can be available in the Point of Sale.

We Pay Taxes (Alt+F6): This option allows the user to enter tax free invoices in the system.  When the user chose "automatic" in the system option, the system will not calculate the taxes automatically on each invoices.  If the user chose "user-triggered" in the system option, the cashier will have to press ALT+F6 when the cursor is at the method of payment for the system not to calculate the taxes.

IMPORTANT: 

Note 1:  A system option must be changed to be able to use this function key. This would be used when you are having a tax free sale for example.

Note 2:  A method of payment called "NOTAX" must be set-up as well to be able to use this function key.

Change Ship To Address (Alt+F8): This option allows the user to change the ship to address for this invoice.  When detail line is highlighted in purple, the user must press Alt-F8.  This allows the user to change the name, the address and add a ship comment.

Exit (Alt+F4): This option allows the user to exit from the POS Cash Register Entry Screen when cursor is positioned at customer number. If the user has already start a transaction while pressing ALT + F4, a warning will prompt to ask the user if he is sure he wants to cancel this transaction.